Alaska Performance Documents
- Performance Management Guide helps State agencies apply the concepts of performance management within the State’s system.
- Comprehensive Performance Management Plan discusses Alaska’s comprehensive performance management plan.
- Alaska Budget System Calendar and Instructions is the internal website for agency budget analysts to get information regarding budget development.
Performance-related Websites
- Results Leadership Group
- Lean Enterprise Institute
- Process Excellence Network
- Baldridge Performance Excellence Program
- IBM Center for the Business of Government
Books
- We Don’t Make Widgets by Ken Miller
- The Change Agent’s Guide to Radical Improvement by Ken Miller
- Extreme Goverment Makeover by Ken Miller
- Trying Hard Is Not Good Enough by Mark Friedman
- Creating a Customer-Centered Culture: Leadership in Quality, Innovation and Speed by Robin Lawton
- How to Measure Anything by Douglas W. Hubbard